Shipping & Return Policy
Refund Policy
Our policy is valid for a period of 14 calendar days from the date of the purchase unless stated otherwise. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund. Please note made to order items will not be eligible for a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Sale and clearance items
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
Shipping items
In order to return an order, you must contact us first.
Returns can be mailed to: 474 Warren Street, APT 1510, Jersey City, NJ 07302. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Each item will be shipped approximately 5 business days from the date of purchase, unless stated otherwise on the product page. This excludes any and all made-to-order items.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form
This document was last updated on June 26, 2024
